LockedHot!Digital Download Issue for CP v6.5.03

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VigTech
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Digital Download Issue for CP v6.5.03

candy press  v 6.5.03
 
There is issue for digital download i keep getting error message as: 
We were unable to calculate Shipping Rates for this order. Please contact us for assistance. (P0 W0 Z2)
 
I've no idea what this means? i need to figure out, if you knew can you please provide full details as soon as possible.
 
 
 
#1

6 Replies Related Threads

    RMPnet
    CandyPress Developer
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    Re: Digital Download Issue for CP v6.5.03 (permalink)
    Hi VigTech
     
    The error is saying that you need to setup a shipping rate for a Price of 0 and a Weight of 0 in Zone 2
    So in Admin > Shipping > Shipping Rates
    Click Add Shipping Rate and set:
    Shipping Method : Free *
    Shipping Zone : 2
    Rate Type : Price
    Price/Weight From : 0
    Price/Weight To : 0
    Amount : 0 *
    Percentage :
     
    Click Add Shipping Rate Button
    You should now be able to checkout with your download.
     
    * Change Method and Amount if not free.
     
    Regards
    Keith

    CPaddOns - CandyPress Add Ons
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    #2
    VigTech
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    Re: Digital Download Issue for CP v6.5.03 (permalink)
    Hello RMPnet, 
     
    Thank you for your reply, unfortunately above didn't help me either: it's quite confusing to figure out what's cause the problems. 
     
    Admin > Product Maintenance > Products > Product Maintenance > (Package D (Download) << that's the name of product)
     
    I make sure the following setting should be as:
     
    Weight 0 (zero)
    Free Shipping? No
     
    Admin > Shipping > General Settings 
     
    Allow free shipping? No
    Amount for free shipping? 0 (Zero)
     
    Admin > Shipping >  Shipping Rates
     
    Shipping Method Free
    Shipping Zone 2
    Rate Type Price
    Price/Weight From 0
    Amount 0
    Percentagee NULL
     
    Price/Weight To 9999 (if i put 0 (Zero) i get this error message: Price/Weight TO value must be greater than FROM value.)
     
    I hope above the details will help somehow...
     
    Ive tried to add 0 (Zero) in CP_ShipRates Database just under unitsTo from SQL database. Still got the same message.
     
    We were unable to calculate Shipping Rates for this order. Please contact us for assistance. (P0 W0 Z2)
     
    Warm Regard
    VigTech.
     
     
     
    post edited by VigTech -
    #3
    RMPnet
    CandyPress Developer
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    Re: Digital Download Issue for CP v6.5.03 (permalink)
    Hmm,
     
    Why not just set the product to free shipping? It wont then bother with the shipping routines.
     
    Regards
    Keith

    CPaddOns - CandyPress Add Ons
    Custom Add On's and hosting for CandyPress stores.
    If you find my reply to your post helpful, or answered! Please Mark it as such in the bottom right.
    #4
    VigTech
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    Re: Digital Download Issue for CP v6.5.03 (permalink)
    Ok will try that on monday, i'm on break over weekend. Thank once again for your useful advices.
    #5
    VigTech
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    Re: Digital Download Issue for CP v6.5.03 (permalink)
    Still same issue I'm getting this error: 
     
    We were unable to calculate Shipping Rates for this order. Please contact us for assistance. (P0 W0 Z2)
     
    Could be a bugs from CP?
    #6
    VigTech
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    Re: Digital Download Issue for CP v6.5.03 (permalink)
    30_Ship_CC.ASP script 
     
    i can see the following code that cause my script to throw at me every time regarding above error message - NO wonder why ShipError become null (green Highlight) 
     
    if l block the red highlight - everything work just fine....
     
    We were unable to calculate Shipping Rates for this order. Please contact us for assistance. (P0 W0 Z2)
     
    'Check shipping rate array
    if not(validShipArray()) then
    if shipError = "" then
    'Response.redirect "sysMsg.asp?errMsg=" & server.URLEncode(LangText("ErrNoShipRate","") & " (P" & totalShipPrice & " W" & totalShipWeight & " Z" & locShipZone & ")")
    else
    Response.redirect "sysMsg.asp?errMsg=" & server.URLEncode(shipError         & " (P" & totalShipPrice & " W" & totalShipWeight & " Z" & locShipZone & ")")
    end if
    end if
    post edited by VigTech -
    #7
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